Shipping policy
Shipping Policy
Last updated: October 17, 2026
Thank you for shopping with Perrivan! We want to make sure you know exactly what to expect when placing an order. This policy explains our processing times, shipping estimates, costs, and tracking information.
Order Processing
Orders are typically processed within 2 business days (excluding weekends and holidays).
Orders placed after noon or on weekends and holidays may begin processing the next business day.
Once your order has been processed and shipped, you'll receive a shipping confirmation email with tracking information, if available.
Shipping Methods & Delivery Times
Please allow approximately 2 business days for order processing, followed by up to 13 days for delivery after your order ships.
Please note that shipping may take a few additional days depending on order volume, weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Delivery times are estimates and are not guaranteed. We appreciate your patience as we work to get your order delivered safely.
Shipping Costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method.
Free standard shipping may be available on selected orders, as displayed at checkout.
All applicable shipping costs will be clearly displayed before you complete your purchase.
Order Tracking
Once your order ships, we'll send you a confirmation email containing your tracking number and tracking link, if available.
Please allow some time for tracking information to update after receiving your shipping confirmation.
You can use your tracking information to follow your package's journey until it arrives.
Shipping Destinations
We currently ship within the United States.
Shipping availability will be confirmed at checkout based on your delivery address.
Address Accuracy
Please double-check your shipping address before completing your purchase to ensure your order arrives without unnecessary delays.
If you notice an error in your shipping information, contact us as soon as possible at perrivanshop@gmail.com.
We will do our best to update your address before your order ships. However, address changes cannot be guaranteed once an order has been processed or shipped.
Lost, Damaged, or Delayed Packages
If your package is lost, arrives damaged, or experiences an unexpected delay, please contact us at perrivanshop@gmail.com.
Our team will work with you and the shipping carrier to investigate the issue and determine the appropriate next steps.
If your order has not arrived within the estimated delivery window, please reach out so we can assist you.
Order Changes & Cancellations
Need to make a change or cancel your order? Please contact us as soon as possible.
We may be able to accommodate changes or cancellations before your order ships.
Once an order has shipped, we are generally unable to modify or cancel it.
Any approved refunds will be processed according to our Refund Policy and returned to the original payment method where possible.
Questions?
If you have any questions about shipping, delivery times, or your order, we're happy to help!
Email: perrivanshop@gmail.com
Thank you for choosing Perrivan! We appreciate your support and look forward to delivering your order.